“…A bewildering tale of accusations and misdeeds involving a business [Wagtime] that has had persistent problems with city agencies and its neighbors, well-organized residents who oppose having 30 dogs kept in a tiny yard on their block, and more city workers than respond to your average homicide.” July 31, 2003 by Marc Fisher
Thursday, August 16, 2007
Backyard of Wagtime's Former Location
This photo is borrowed from a blog of a former neighbor of the old Wagtime location.
As a reminder, if you'd like a copy of a previous case filed against Wagtime in DC Superior Court, please e-mail wydog20001@yahoo.com
My dog as mualled at wag time by two pit bulls that the store owner owns, I would like to post my full story.
This is a story about negligence on the owner and the management of the store.
I have been there three times just for nail clipping, which usually takes about 5 minutes. On Sunday, my 10 lb chihuahua was on a leash and attacked by the two pit bulls of the store manager Alex. She has three punctured wounds on her neck and shoulders, has to carry around a cafider to suck up the blood out of the pockets and now barely can walk/eat due to the tramatic incident. 8 hours in the ER and a vet bill of $1400 later. I blame the store owner's lack of policy, lack of management and control and care that not in a MILLION YEARS should you come here, they should go out of business!.
Here's what went down. As I waited for my appointment there were two customers with very big dogs in the front room and two carmel colored pit bulls that were unleashed (120 lbs each) and also a Burmese Mountain dog (about 150 lbs), all running around in the front room. I waited in the other room until the commotion ceased. Meanwhile all the same dogs were still there unleashed and running around in chaos. Hannah was eating her treat and the next thing I know the two pits were running towards Hannah and attacked her. She let out the most blood curdling scream and was on her back. I pulled them both off her with no assistance from Alex or the staff. I picked her up and ran outside and only one staff member came outside to check on the situation, not the manager as one would expect. Hannah was bleeding all over her back of neck. I couldn't tell where the bleeding was coming from but she was shaking like crazy. Alex comes out and says nothing comforting not even a sorry and goes back inside. I went back inside and asked her where the nearest hospital was. I waited for 30 seconds before she even acknowledged me. She was behind the computer doing absolutely nothing with two sales people. I said loudly my dog is bleeding and now you need to take me to the hospital, get me towels and go get my other dog, Rosie. There is no way I am leaving my dog there unattended.
While in the car you (Lisa Streib) called. Alex had you on speaker unbeknownst to you. You asked Alex why did the dogs were out front unleashed and this has happened was not the first time something like this had occurred and that. I was privy to that entire conversation and it did not instill confidence in my that my situation would be addressed or resolved in a compassionate manner. Alex showed absolutely no remorse in this matter and I am extremely disturbed that she would be employed at a facility such as Wagtime with such an uncaring and nonchalant attitude.
Thanks for visiting. Just want to make dog owners aware of my experiences with Wag Time.
I have a one-year old Beagle who is sweeter than ever and has never been aggressive.He's gone to several daycares, and most recently went to Wag Time due to convenience since it's near my apartment.
Over the weekend, the 3/4 nylon collar that my dog has worn for many months was chewed off of him, specifically through the thick part that is double-layered. I expressed concern with one of the owners. The owner indicated that this happens a lot and is just dogs playing. I was naive and trusted his judgement since it is his business and he, apparently, knows dogs well.
I took my dog back to Wag Time, and when I picked him up, the new collar had once again been chewed to the point where if I removed it, it would have not been able to be connected again (belt-type loop collar.)
I expressed concern once again and was told by the other owner that the dogs have to wear their collars when they are there. The owner said that it's just a matter of fact that this happens and that owners have to replace their collars all of the time.
I understand dogs my nip at other collars, but this had to happen over a period of time with no supervision.
The dogs are also allowed to roam freely in the front and my dog has many times picked up toys from the shelves, money left on the counter by employees, and other objects left around. Many times they have only one employee working, and that one employee is not always able to supervise the dogs.
If it's not a safe place for my one year old Beagle pup that has never had aggression or any other type of issue, then I think it's obvious that the issue is with Wag Time and their stubborn owners.
PEOPLE THINKING ABOUT GOING TO WAG TIME FOR THE FIRST TIME: If you love your dog, which I know you all do, PLEASE try out the other day cares (Dogs by Day, City Dogs, Dogg-ma, or Petsmart Pet Hotel.) Petsmart, for instance, has no dogs running around in the front of the store urinating on store products or eating things on the ground. And they have cameras AND people (plural) monitoring the play areas.
I can only imagine what my pup went through as that first collar was being constantly chewed on by another dog. Physical and emotional damage could have (and may have) been done.
1 comment:
My dog as mualled at wag time by two pit bulls that the store owner owns, I would like to post my full story.
This is a story about negligence on the owner and the management of the store.
I have been there three times just for nail clipping, which usually takes about 5 minutes. On Sunday, my 10 lb chihuahua was on a leash and attacked by the two pit bulls of the store manager Alex. She has three punctured wounds on her neck and shoulders, has to carry around a cafider to suck up the blood out of the pockets and now barely can walk/eat due to the tramatic incident. 8 hours in the ER and a vet bill of $1400 later. I blame the store owner's lack of policy, lack of management and control and care that not in a MILLION YEARS should you come here, they should go out of business!.
Here's what went down. As I waited for my appointment there were two customers with very big dogs in the front room and two carmel colored pit bulls that were unleashed (120 lbs each) and also a Burmese Mountain dog (about 150 lbs), all running around in the front room. I waited in the other room until the commotion ceased. Meanwhile all the same dogs were still there unleashed and running around in chaos. Hannah was eating her treat and the next thing I know the two pits were running towards Hannah and attacked her. She let out the most blood curdling scream and was on her back. I pulled them both off her with no assistance from Alex or the staff. I picked her up and ran outside and only one staff member came outside to check on the situation, not the manager as one would expect. Hannah was bleeding all over her back of neck. I couldn't tell where the bleeding was coming from but she was shaking like crazy. Alex comes out and says nothing comforting not even a sorry and goes back inside. I went back inside and asked her where the nearest hospital was. I waited for 30 seconds before she even acknowledged me. She was behind the computer doing absolutely nothing with two sales people. I said loudly my dog is bleeding and now you need to take me to the hospital, get me towels and go get my other dog, Rosie. There is no way I am leaving my dog there unattended.
While in the car you (Lisa Streib) called. Alex had you on speaker unbeknownst to you. You asked Alex why did the dogs were out front unleashed and this has happened was not the first time something like this had occurred and that. I was privy to that entire conversation and it did not instill confidence in my that my situation would be addressed or resolved in a compassionate manner. Alex showed absolutely no remorse in this matter and I am extremely disturbed that she would be employed at a facility such as Wagtime with such an uncaring and nonchalant attitude.
They do not care!!! It's a patter of neglience.
Post a Comment